Physiotherapy & Allied Health for Aged Care Facilities
Reablement-focused physiotherapy, occupational therapy, and exercise physiology for residential aged care. Consistent staffing, AN-ACC expertise, and clear reporting — from Sydney to Brisbane.
50+
Facilities Serviced
10+
Years in Aged Care
✓
AN-ACC Expertise
Sydney→Brisbane
Metro and Regional
Coverage Area
Why Facilities Choose Us
Two Reasons Facilities Partner With Optimum
We work with large, medium, and independent aged care providers. The two reasons they choose us — and stay with us:
Consistent Staffing, Even in Hard-to-Staff Areas
We don't send a different locum every week. Your facility gets a consistent team — the same physiotherapist and OT each visit. When they're on leave, we have a backup who already knows your facility. This is especially critical in regional and remote locations where staffing is the number one challenge.
Quality Clinical Care That Responds to Feedback
Our programs are reablement-focused, outcomes-tracked, and AN-ACC-aligned. But more importantly — when something isn't working, we fix it quickly. Our clinical leadership team is responsive, proactive, and genuinely invested in getting it right for your residents.
What We Deliver
Allied Health Services for Your Facility
Reablement Physiotherapy
Time-limited, goal-oriented programs that actively work to restore function. Every resident's program is tied to measurable goals with outcome reviews every 12 weeks. Not maintenance — measurable improvement.
AN-ACC-Aligned Programs
Our physios understand AN-ACC language and tools. We identify and document AN-ACC funding reassessment triggers, generate the clinical evidence assessors look for, and conduct pre-admission assessments to estimate classification for incoming residents
Group Exercise Programs
Two types: Group Chair Classes — social, wellbeing, and gentle exercise for 15–20 residents, building to 5x per week. Targeted Exercise Classes — SUNBEAM protocol, small groups of 6, evidence-based falls prevention that reduced falls by 55% in trials.
Occupational Therapy
Equipment prescription, seating assessments, cognitive screening, and daily living support. Practical interventions that improve resident safety and independence within the facility.
Manual Handling Training
Regular manual handling training for your care staff. Our clinicians lead ongoing manual handling practices within the facility, building your team's confidence and reducing injury risk for residents and staff.
Reporting & Governance
Individual session notes per resident. Monthly facility reports detailing sessions delivered by type (individual, group, targeted), progress against goals, and outcome measures. Formal 12-week outcome reviews with recommendations. Hours tracked and reconciled quarterly.
HOW THE SERVICE IS STRUCTURED
Base Hours, Group Programs & Individual Therapy
Our service model divides your contracted hours into three tiers — each with a clear purpose and defined time allocation.
Base Clinical Hours
Assessments, referral responses, falls meetings, staff liaison, manual handling training, reporting, pre-admission assessments, and AN-ACC reassessment support — the clinical foundation that keeps your facility running.
Group Therapy Sessions
Structured group programs including gentle exercise classes and evidence-based targeted exercise using the SUNBEAM falls prevention protocol. Designed and supervised by qualified physiotherapists and can work alongside PTA's. Option to develop a branded program through our
Reablement Workshop offering.
Individual Therapy
1-on-1 sessions for residents with complex needs — acute pain, post-event rehabilitation, and chronic conditions requiring individual intervention. All therapy is goal-directed and reviewed on a 12-week cycle.
Resident & Family Funded Therapy
Beyond what's included in your facility's contracted service, residents and families can access additional private therapy sessions on-site. This includes extended rehabilitation, pain management, specialised equipment prescription, and other individualised services — scheduled directly with our team and documented separately from contracted hours. This can be included as part of your facilities HELF offering.
REPORTING AND ACCOUNTABILITY
Base Hours, Group Programs & Individual Therapy
Our service model divides your contracted hours into three tiers — each with a clear purpose and defined time allocation.
WHAT YOU RECEIVE
→ Individual clinical notes for every resident seen. Monthly facility reports covering sessions delivered, progress against goals, and outcome measures. Formal outcome reviews on a regular cycle with clear recommendations. Hours tracked and reconciled against your agreement. Ongoing communication with families, falls meeting participation, and compliance audit support.
NO OPEN ENDED MAINTENANCE
→ Every therapy program starts with an objective assessment, documented goals, and measurable outcomes. Programs are reviewed on a defined cycle — if therapy continues, it's because the clinical evidence supports it.
>97% HOURS DELIVERED
→ Across our residential aged care network, we consistently deliver on our contracted hours. Shortfalls from leave or public holidays are tracked and made up — you get what you're paying for.
Getting Started
How a Partnership Works
(optional) Workshop
We run a planning workshop with your leadership team to review your current program and identify opportunities. This can also include reablement gym design.
Proposal
We scope a tailored program — services, staffing, schedule, and pricing. Base hours, group programs, individual therapy, and manual handling training.
Implementation and Ongoing Delivery
Consistent weekly visits, regular reporting, and a responsive clinical team. We become part of your care team.
Coverage
Where We Operate
We currently service 50+ residential aged care facilities from Sydney to Brisbane, with particular depth in:
Sydney & Western Sydney
Hunter & Central Coast
Mid North Coast
Northern NSW
Gold Coast
SE Queensland
North West NSW
+ Expanding
What Facility Managers Say
Trusted by 50+ Aged Care Facilities
"We've been using Optimum for physio at our facility for over two years now and the consistency has been the biggest difference. Same therapist every week, knows all our residents by name. The reporting is excellent too — makes our AN-ACC evidence so much easier."
— Karen, Facility Manager, Northern NSW
"Finding a provider who could consistently staff our regional facilities was a constant challenge. Optimum has been reliable from day one — they understand what it takes to deliver in regional areas and they don't overpromise."
— Operations Manager, Multi-Site Provider
Let's Talk About Your Facility
Planning workshop. An-ACC aligned, Consistent Staff. Aged Care Experts.