Aged care consulting
Aged Care Physiotherapy Consulting
Your physio team has the hours. They don't have the structure. We give your internal physio team the structure, priorities, and service model that drives real clinical productivity - and the career development pathway that makes them want to stay.
The challenge
The Two Problems Every Provider With Internal Physios Faces
You have invested in an internal allied health team. But without clinical leadership and service design expertise, two predictable problems emerge.
Productivity and efficiency
Without clear guidelines and service structure, physios default to what is comfortable, not what is effective. The problem is never the hours, it is how they are used.
- Bloated one-on-one caseloads where groups would do more
- Low-acuity residents getting high-need time allocations
- The inevitable request: "we need more hours"
Attraction and retention
Recruiting physios into aged care is hard. Keeping them is harder. Without a visible career pathway, they leave within 12 to 18 months and you start again.
- Roles advertised without a career pathway behind them
- Early-career physios gone inside 18 months
- Lost continuity with residents every time
The benchmark
We Align Your Service to the Industry Benchmark
2.97 min/bed/day
StewartBrown industry median, physiotherapy and OT combined.
We design your service model around what high-performing providers actually deliver: the right intensity, the right balance of group and individual care, aligned to AN-ACC funding.
What we deliver
Consulting Services
Hands-on clinical consulting designed for providers who want to get more from their internal allied health team.
Service model design
Build a structured physio service model aligned to StewartBrown benchmarks, AN-ACC funding, and the new Aged Care Quality Standards.
Productivity and efficiency audit
Audit current caseload allocation, group-to-individual ratios, and time utilisation. Identify where hours are lost and restructure for output.
Staff training and upskilling
Clinical in-services, falls prevention protocols (SUNBEAM), reablement frameworks, and aged care specific competency development.
Recruitment and onboarding
We recruit physios into your team, onboard them into your service model, and provide the clinical mentoring that accelerates time-to-productivity.
Clinical governance frameworks
Establish KPIs, reporting dashboards, clinical incident processes, and outcome measurement systems that satisfy the Strengthened Standards.
Career pathway development
Design structured career pathways - from graduate to senior to clinical lead - that give your physios a reason to stay and grow with your organisation.
Why Optimum
What Makes Us Different?
We know what unmanaged physio teams look like
We operate inside 50+ aged care facilities every week. We have seen every productivity trap: bloated one-on-one lists, poor prioritisation, requests for more hours without better outcomes. We build the service model and guidelines that prevent it.
We'll recruit your physios for you
We hire physiotherapists into aged care every month. We know where to find them, how to attract them, and what makes them stay. We will build your team - not just advise you on it.
No conflict of interest
We are not trying to replace your team or upsell you into outsourced staffing. Our consulting stands alone. We succeed when your internal team succeeds.
Career pathways that retain staff
Physios need to know they can develop their career and skills with you if you expect them to stay. We design CPD programs, mentoring structures, and leadership pathways that give your team a reason to commit to aged care long-term.
Engagement models
How We Work With You
Three engagement models to suit your organisation's size, budget, and needs.
Project
$5K to $25K
Fixed-fee consulting engagement. Scope defined upfront. Clear deliverables and timeline.
- Clinical governance review
- Service audit (per facility)
- Reablement Workshop
- Operational support package
Most popular
Retainer
Monthly advisory
Ongoing strategic support. Monthly check-ins with your clinical leads. Responsive advisory access.
- Everything in Project
- Monthly strategy sessions
- Regulatory update briefings
- Priority email and phone access
Training
$1.5K to $4K
Per session. CPD-supported workshops for your clinical team. On-site or virtual delivery.
- Falls prevention protocols
- Group exercise programming
- Reablement best practice
- Leadership for clinical leads
How it works
Our Process
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1
Discovery call
30 minutes
We learn about your organisation, team structure, and priorities.
-
2
Scoping and proposal
Fixed scope, clear pricing
A consulting package tailored to your needs.
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3
Engagement delivery
On-site or hybrid
Audits, workshops, coaching or operational support, delivered by senior clinicians.
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4
Deliverables and advisory
Reports within 2 weeks
Written deliverables, with an optional monthly retainer for ongoing support.
Prefer a fully outsourced service instead? See our residential aged care services.
Common Questions About Consulting Services
Do we need to use OAH for ongoing service delivery?
No. Consulting is independent from our outsourced services. We consult, your team delivers. No obligation to switch providers.
Can you provide interim physio management?
Yes. Operational support includes interim management while you recruit or restructure. We keep things running while you build your team.
Is training CPD-accredited?
Partly. We use external CPD in the training plan where accredited options exist, and deliver the aged care specific training in house.
What is the minimum engagement?
A single training session ($1.5K) or a Reablement Workshop. Most organisations start with a service audit or governance review and expand from there.
Do you consult nationally?
Yes. Our core region is between Sydney and Brisbane, but consulting engagements are delivered nationally. Hybrid delivery (on-site plus virtual) keeps it practical.
How is this different from other health consultancies?
We are not management consultants. We are clinicians who work inside aged care facilities every day. Our recommendations are grounded in what actually works on the floor.
Make your internal team more productive - and make them want to stay
30-minute discovery call. We will discuss your current team structure, productivity challenges, and retention strategy. No obligation.