Support At Home:
Physiotherapy, OT and Exercise Physiology
Proactive reporting, short waitlists, and a team that already understands the system. Clinic and home visits across Northern NSW and SEQ.
What Care Coordinators Need to Know
Support at Home changed the funding rules. Here's how allied health works under the new system.
Support at Home replaced Home Care Packages in November 2025, combining HCP and Short-Term Restorative Care into a single system with eight funding classifications and quarterly budget releases.
The key change for allied health: physiotherapy, OT, and exercise physiology are classified as clinical care — fully government funded with no participant contribution. Your clients can access allied health at any classification level at no out-of-pocket cost.
We've been delivering under Support at Home since day one. We know the service categories, the reporting requirements, and the funding rules — so your coordinators don't need to explain the system to us.
Key Facts
8 funding classifications — from $10,731/yr (Level 1) to $78,106/yr (Level 8)
Allied health = clinical care — fully government funded, $0 participant contribution
Quarterly budgets — released July, October, January, April
Restorative Care Pathway — up to 16 weeks intensive care, 2 episodes/year
Existing HCP clients — automatically transitioned, no reapplication needed
Allied Health Services Under Support at Home
We deliver three core allied health disciplines under your Support at Home package.
⚕ Physiotherapy
Falls prevention, mobility restoration, post-hospital rehabilitation, chronic pain management, balance retraining, and home exercise programs. Fully funded as clinical care.
🏠 Occupational Therapy
Home safety assessments, equipment prescription, daily living retraining, home modification recommendations, and return-to-independence planning. Fully funded as clinical care.
🏋 Exercise Physiology
Structured exercise programs for falls risk reduction, chronic disease management, functional capacity, and strength. Clinic groups and home-based programs. Fully funded as clinical care.
Support at Home Funding Classifications
Eight levels of ongoing funding — allied health is available at all levels.
| Classification | Annual Budget | Allied Health Access |
|---|---|---|
| Level 1 | $10,731/year | Fully Funded Clinical Care |
| Level 2 | $16,750/year | Fully Funded Clinical Care |
| Level 3 | $24,230/year | Fully Funded Clinical Care |
| Level 4 | $34,878/year | Fully Funded Clinical Care |
| Level 5 | $42,535/year | Fully Funded Clinical Care |
| Level 6 | $52,270/year | Fully Funded Clinical Care |
| Level 7 | $63,048/year | Fully Funded Clinical Care |
| Level 8 | $79,106/year | Fully Funded Clinical Care |
| Restorative Care Pathway | ~$6000 per episode | Upto 16 weeks, 2 episodes/year |
Why OAH for Support at Home
1
We Know the New System
Support at Home launched November 2025 with new funding rules, service categories, and reporting requirements. We've been delivering under it from day one. No learning curve for your clients.
2
Reports on Time, Every Time
Our therapists are managed to communication KPIs. Initial assessment reports within 48 hours. Progress updates on schedule. You won't chase us for paperwork.
3
Appointments This Week
Strong local workforce across Northern NSW and SEQ means no waitlists. Clinic or home visit — your client will be seen promptly.
An Allied Health Partner Your Coordinators
Won't Have to Chase
Make a referral or call us to discuss your clients' Support at Home allied health needs.