Physiotherapy in Ballina
Physiotherapy at our Ballina clinic on Tamar Street plus home visits across the Northern Rivers. Sports injuries, chronic pain, NDIS, aged care, and workplace health. No referral needed.
📍 Ballina Clinic
Address
Shop 2-3, 92 Tamar St, Ballina NSW 2478
Phone
1300 871 249
Hours
Mon–Fri: 6am – 7pm
Services
Physio, OT, Exercise Physiology, Pre-Employment Medicals
Parking
Free parking at Tamar Village shopping centre
Home Visits
Available across the Northern Rivers
Services Available
Physiotherapy Services in Ballina
Musculoskeletal Physio
Back pain, neck pain, shoulder and knee injuries, arthritis management, post-surgical rehabilitation.
Sports Physiotherapy
Treating local athletes and weekend warriors. Sprains, strains, fracture rehab, and graduated return-to-sport programs.
NDIS Physiotherapy
Registered provider. Functional assessments, mobility programs, plan-aligned therapy. No out-of-pocket costs.
Home Visit Physio
Mobile physio across Ballina, Lennox Head, Alstonville, Byron Bay, and Evans Head. NDIS, aged care, Support at Home.
Aged Care Physio
Reablement programs for residential facilities. In-home physio for older Australians through Support at Home and DVA.
Workplace Health
Pre-employment medicals, injury prevention, return-to-work rehab for Northern Rivers employers.
Your Local Team
Meet Your Ballina Physiotherapists
Our Ballina team is led by Ben Gwilliam, who manages physiotherapy across the Ballina and Casino regions.
Natalie Cassidy
Senior Physiotherapist · Team Lead
Natalie joined Optimum in 2024 and leads the Ballina Clinic team. Originally from the UK and a background in the Armed Forces, Natalie has worked in the NHS and voluntary sector supporting Veterans. She has developed strong clinical interests in chronic pain management, orthopaedics and intensive care rehabilitation. Her military experience has shaped her leadership style, grounded in accountability, teamwork and resilience. This drives her commitment to fostering a supportive team culture that delivers exceptional, patient-centred care.
Vladimir Goulin
Physiotherapist
Vladimir is a physiotherapist based at Optimum's Ballina clinic, serving the Ballina, Byron Bay, Lennox Head, and Northern Rivers communities. Originally from Russia, he began his career in orthopaedic healthcare before relocating to Australia, joining Optimum in 2025.
Vladimir has experience supporting patients with musculoskeletal conditions, post-operative rehabilitation, and injury recovery, bringing a practical, patient-centred approach to his physiotherapy care. His areas of interest include orthopaedic rehabilitation, sports injury treatment, and exercise-based therapy to help people return to the activities they love.
Outside of work, Vladimir enjoys snowboarding, cycling, and listening to history podcasts.
Mandy lojnsirisilp
Physiotherapist
Originally from Thailand, Mandy brings a warm, caring approach to helping people move and feel their best. She has broad experience treating musculoskeletal conditions and enjoys using hands-on physiotherapy techniques including dry needling, soft tissue release, and joint mobilisation, alongside tailored exercise programs to support recovery and rehabilitation.
Mandy's love of travelling, exploring nature, and discovering new cultures inspires her holistic, patient-centred approach to physiotherapy care at Optimum's Ballina clinic.
Vanessa Ojeda
Physiotherapist
Vanessa is a physiotherapist from Chile, originally from a small island in Patagonia. Her background spans primary care, public health, chronic condition management, and community rehabilitation, giving her a well-rounded approach to physiotherapy care at Optimum's Ballina clinic.
An avid traveller, Vanessa's extensive global experiences have enriched her understanding of different cultures and strengthened her communication skills — qualities she brings to every patient interaction. Outside of work, she enjoys trekking, swimming, and gardening.
What We Treat
Common Conditions We Treat in Ballina
- Lower Back Pain
- Neck & Shoulder Pain
- Knee Injuries & Surgery
- Hip Replacement Rehab
- Ankle Sprains
- Post-Surgical Rehab
- Chronic Pain
- Falls Prevention
- Sports Injuries
- WorkCover Injuries
- Motor Vehicle Accidents
- Headaches & Migraines
Funding
How to Pay
We accept all major funding types at our Ballina clinic.
NDIS
No out-of-pocket. NDIA, plan-managed, self-managed
Private Health
All major funds. On-the-spot claiming.
Medicare (EPC)
Up to 5 subsidised sessions with GP referral.
WorkCover
NSW & QLD. Direct billing.
Support at Home
Funded allied health for older Australians.
DVA
No out-of-pocket costs.
Your Local Physio in Ballina
Our Ballina clinic is at Tamar Village on Tamar Street — our Northern Rivers hub with free parking and accessible facilities. We offer physiotherapy, occupational therapy, exercise physiology, and podiatry from a single location, making it easy to coordinate care if you need more than one service.
The Ballina physio team is led by Ben Gwilliam, who has been with Optimum since 2016. Ben brings international healthcare experience including rehabilitation work in Malawi, and leads the physiotherapy teams across both the Ballina and Casino clinics. The team treats everything from acute sporting injuries to complex NDIS cases and aged care reablement.
Areas We Cover From Ballina
- Ballina, East Ballina & West Ballina
- Lennox Head & Skennars Head
- Alstonville & Wollongbar
- Byron Bay & Suffolk Park
- Evans Head & Broadwater
- Wardell & surrounds
Other Services at This Clinic
Ballina also offers occupational therapy, exercise physiology, podiatry, and pre-employment medicals.
Frequently Asked Questions
Do I need a referral?
No. Book directly for private, NDIS, or WorkCover. GP referral only for Medicare EPC.
Do you do home visits from Ballina?
Yes. Mobile physio across Ballina, Lennox Head, Alstonville, Byron Bay, and Evans Head for NDIS, aged care, and Support at Home clients.
What funding do you accept?
NDIS (no out-of-pocket), Support at Home, Medicare EPC, DVA, WorkCover NSW, all private health funds.
Is there parking at the Ballina clinic?
Yes. Free parking at Tamar Village shopping centre.
Book Physiotherapy in Ballina
Call 1300 871 249 or book online. Same-week appointments usually available.






