Internal Physiotherapy Consulting
The Clinical Quality Partner for Physiotherapy Excellence in Aged Care
Expert consulting for aged care providers who employ their own physio, OT, and EP teams.
The Challenge for internal Teams
Most aged care providers don't have the clinical leadership expertise to manage a physiotherapy team effectively. Without clear service guidelines, structured priorities, and the right delivery model — your physios will default to what's comfortable, not what's efficient.
Then there's the second challenge: finding and keeping good physios in aged care. If clinicians can't see a career pathway, access regular CPD, and feel professionally supported — they won't stay.
OAH Consulting solves both. We align your service to industry benchmark data, build the structure that drives clinical productivity — and create the professional development pathway that makes your team want to stay.
Challenge 1: Productivity & Efficiency
Without clear guidelines and service structure, physios will naturally expand their individual treatment lists. They default to 1-on-1 sessions when group programs could achieve equivalent outcomes for more residents. They struggle to prioritise — seeing everyone a little, rather than the right residents at the right intensity. Efficiency erodes, and the inevitable request follows: "We need more hours."
What you see: Bloated 1-on-1 caseloads. Underutilised group programming. Poor prioritisation of high-need residents. Requests for additional hours that don't translate to better outcomes. This is why StewartBrown data consistently shows internal physio teams trending above external contractor benchmarks — not because your staff aren't capable, but because they're operating without the framework that drives efficiency.
OAH aligns your service to the benchmark:
✓ Service model aligned to StewartBrown minutes/bed/day data
✓ Group vs individual treatment ratios optimised
✓ Clear clinical prioritisation guidelines
✓ Defined KPIs and productivity expectations
✓ Structured reablement program framework
Challenge 2: Attraction & Retention
Aged care isn't the first-choice sector for physiotherapy graduates. They choose private practice, sport, or hospitals. The ones who do join your team will leave within 12 months if they can't see a career pathway ahead of them. Physios need to know they can develop their career and their skills with you — if you expect them to stay.
What you see: Constant recruitment cycles. Disrupted resident relationships. Clinical knowledge walking out the door. And a growing reliance on agency locums who cost more and deliver less continuity of care.
OAH builds teams that stay:
✓ We recruit and hire physios for you
✓ We train them — CPD-accredited, aged care specific
✓ Career pathway design & structured mentoring
✓ Leadership development for clinical leads
✓ Ongoing professional support so they feel invested in
Our Consulting Services
Six service lines. Each available as a standalone engagement or combined into a tailored consulting package.
Service 01
Clinical Governance Review
Assess internal quality and risk management systems for your physio and allied health program.
Deliverables: Governance report + action plan
Service 02
Physiotherapy Service Audit
Benchmark your service delivery against StewartBrown medians and AN-ACC best practice. Per-facility or multi-site.
Deliverables: Audit summary + improvement roadmap
Service 03
Training & Development
Upskill your physios, OTs, and EPs with CPD-accredited workshops on falls prevention, reablement, group programming, and evidence-based practice.
Deliverables: Workshop delivery + CPD certificates
Service 04
Leadership & Team Coaching
6 to 12-week coaching programs for internal physio managers and clinical leads. Build leadership capability alongside clinical skills.
Deliverables:
Coaching program + development plan
Service 05
Operational Support
Policy development, SOP templates, interim management support, and service model design for your internal allied health function.
Deliverables: Policies, SOPs, templates, service model
Service 06
Data and Reporting Advisory
Optimise how you collect, analyse, and report clinical data. Build reporting frameworks that satisfy AN-ACC, quality assessors, and your board.
Deliverables:
Reporting framework + data templates
How We Work With You
Three engagement models to suit your organisation's size, budget, and needs.
Project
$5K – $25K
Fixed-fee consulting engagement. Scope defined upfront. Clear deliverables and timeline.
✓ Clinical governance review
✓ Service audit (per facility)
✓ Reablement Workshop
✓ Operational support package
MOST POPULAR
Retainer
Monthly Advisory
Ongoing strategic support. Monthly check-ins with your clinical leads. Responsive advisory access.
✓ Everything in Project
✓ Monthly strategy sessions
✓ Regulatory update briefings
✓ Priority email/phone access
Training
$1.5K – $4K
Per session. CPD-accredited workshops for your clinical team. On-site or virtual delivery.
✓ Falls prevention protocols
✓ Group exercise programming
✓ Reablement best practice
✓ Leadership for clinical leads.
The Workshop
4 Hours That Transform Your Reablement Program
Our Reablement Workshop brings together your executive team, clinical leaders, and our senior physiotherapy consultants for a structured, collaborative session that produces a complete, actionable reablement blueprint for your organisation.
1. Context Setting & Current State Review
We benchmark your current physiotherapy minutes per bed per day against StewartBrown data and peer providers. We review your program using a Start/Stop/Keep framework to identify strengths, gaps, and quick wins across core physio services, reablement, creative engagement, and user-pay pathways
2. Regulatory & Market Positioning
We map your program against the Strengthened Aged Care Standards, the new Aged Care Act, and AN-ACC requirements. We show you where your organisation sits on the reablement identity spectrum — from minimalist compliance through to fully branded reablement hub — and where you want to be.
3. Program Design & Structure
Together we design your program model: large group social classes, targeted small-group reablement sessions (evidence-based, e.g. SUNBEAM protocol), 1:1 treatment criteria, and creative engagement additions. We define inclusion/exclusion criteria and user-pay boundaries.
4. Brand Development
We develop branded program name options with taglines and positioning statements unique to your organisation. A strong brand helps residents know what they're part of, helps families understand the goal, and gives your team a banner to deliver under across all sites.
5. Gym & Exercise Space Design
We assess your available space, budget, and resident demographics. We produce a gym floor plan, analyse 3 equipment options (pin-loaded, hydraulic, pneumatic) with supplier quotes, and provide a comparative summary with a clear recommendation tailored to your needs and budget.
WHY OAH CONSULTING?
01
We Know What Unmanaged Physio Teams Look Like
We operate inside 50+ aged care facilities every week. We've seen every productivity trap: bloated 1-on-1 lists, poor prioritisation, requests for more hours without better outcomes. We build the service model and guidelines that prevent it.
02
We'll Recruit Your Physios For You
We hire physiotherapists into aged care every month. We know where to find them, how to attract them, and what makes them stay. We'll build your team — not just advise you on it.
03
No Conflict of Interest
We're not trying to replace your team or upsell you into outsourced staffing. Our consulting stands alone. We succeed when your internal team succeeds.
04
Career Pathways That Retain Staff
Physios need to know they can develop their career and skills with you if you expect them to stay. We design CPD programs, mentoring structures, and leadership pathways that give your team a reason to commit to aged care long-term.
HOW IT WORKS
Getting Started
Scoping & Proposal
We design a consulting package tailored to your needs. Fixed scope. Clear pricing.
Engagement Delivery
On-site or hybrid. Audits, workshops, coaching, or operational support delivered by senior clinicians.
Deliverables & Advisory
Written reports within 2 weeks. Optional monthly retainer for ongoing strategic support.
frequently asked questions
Common Questions About Consulting Services
Do we need to use OAH for ongoing service delivery?
No. Consulting is independent from our outsourced services. We consult, your team delivers. No obligation to switch providers.
Can you provide interim physio management?
Yes. Operational support includes interim management while you recruit or restructure. We keep things running while you build your team.
Is training CPD-accredited?
Yes. All training modules carry CPD accreditation for physiotherapists, occupational therapists, and exercise physiologists.
What's the minimum engagement?
A single training session ($1.5K) or a Reablement Workshop. Most organisations start with a service audit or governance review and expand from there.
Do you consult nationally?
Yes. Our core region is Northern NSW and Southern QLD, but consulting engagements are delivered nationally. Hybrid delivery (on-site + virtual) keeps it practical.
How is this different from other health consultancies?
We're not management consultants. We're clinicians who work inside aged care facilities every day. Our recommendations are grounded in what actually works on the floor.
Make your internal team more productive - and make them want to stay
30-minute discovery call. We'll discuss your current team structure, productivity challenges, and retention strategy. No obligation.
